DMCA
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Woof Tee prints pet portraits, and pet portraits sit right next to a lot of other people’s creative work: photographs, illustrations, cartoon characters, fonts and logos. We respect copyright, and we expect the same from the people who order from us. This page explains how a copyright owner can tell us about material on wooftee.shop that they believe infringes their copyright, what we do when we receive a notice, and how someone whose content was removed can respond. It follows the notice-and-takedown approach of the U.S. Digital Millennium Copyright Act (DMCA).
At a glance
- Send copyright notices to support@wooftee.shop with the subject line “Copyright notice”.
- Include all six elements listed in section 3 so we can act quickly.
- We acknowledge every notice within 24 hours on business days and remove or disable material we find to be infringing.
- We do not print customer-supplied images of other people’s artwork, characters or logos.
- For trademarks, design rights and other intellectual property, see our Intellectual Property Policy.
1. What this page covers
Woof Tee is a single store. We do not host other sellers, and there are no user profiles, galleries or forums on our site. The material on wooftee.shop is our own: product pages, product photos and design examples, category descriptions, policy pages and our logo. This page is for copyright owners who believe something on those pages copies their work without permission — for example a photograph used in a product image, an illustration that looks like it was lifted from their portfolio, or text copied from their website.
It also covers the personalised side of our business. Customers send us photos of their own pets to print. If you believe a Woof Tee product was printed from a photo you took or an artwork you created, without your permission, this page explains how to tell us.
2. How we prevent problems in the first place
- Our designs: our design layouts, wording and logo are created for Woof Tee. We do not copy other stores’ designs, photos or descriptions.
- Customer photos: when customers personalise an item, they confirm in our Terms of Service that the photo shows their own pet (or one whose owner agreed) and that they took it or have permission to use it.
- No characters or logos: we do not print cartoon characters, film or TV characters, sports team marks, brand logos or other people’s illustrations, even if a customer sends them to us.
- When in doubt, we ask: if a submitted photo looks like a professional studio portrait, a watermarked image or a piece of artwork rather than a snapshot, we contact the customer before printing.
3. How to send a copyright notice
Email support@wooftee.shop with the subject line “Copyright notice”. Your notice must include:
- A physical or electronic signature of the copyright owner or a person authorised to act on their behalf. A typed full name at the end of the email is accepted as an electronic signature.
- Identification of the copyrighted work you believe has been infringed, such as a link to the original photo or artwork, or a description and copy of it.
- Identification of the material you believe is infringing, with the exact URL or URLs on wooftee.shop, or, for a printed item, the product name and a photo of the item.
- Your name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use of the material is not authorised by the copyright owner, its agent or the law.
- A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on the owner’s behalf.
Incomplete notices slow everything down. If something is missing, we will reply to tell you what we need, and the clock for our review starts when the notice is complete.
4. What we do when we receive a notice
- Acknowledge: we confirm receipt within 24 hours on business days.
- Review: we check the notice is complete and look at the material you identified.
- Act: if the notice is valid, we remove the material or disable access to it, and stop selling any product that uses it.
- Inform: where the material came from a customer, we let that customer know it was removed and why, and share a copy of the notice with personal contact details removed where the law allows.
- Record: we keep a record of the notice and the action taken.
| What you found | Where | What we do |
|---|---|---|
| Your photo or illustration used in a product image | A product or category page | Remove the image and the listing that uses it after a valid notice |
| Text copied from your website | A product, category or policy page | Rewrite or remove the text after a valid notice |
| Your photo printed on an item for a customer | A delivered personalised item | Stop any further printing from that photo, delete the file and contact the customer |
| Your trademark or logo | Anywhere on the site | See our Intellectual Property Policy |
5. Counter-notification
If material you provided was removed because of a copyright notice and you believe it was removed by mistake — for example because the photo of your dog was taken by you, or you have permission from the photographer — you may send a counter-notification to support@wooftee.shop with the subject line “Counter-notification”. It must include:
- your physical or electronic signature;
- identification of the material that was removed and where it appeared before removal;
- a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification;
- your name, address and telephone number, and a statement that you consent to the jurisdiction of the courts for your address (or, if you are outside the United States, any judicial district in which Woof Tee may be found) and will accept service of process from the person who sent the original notice.
When we receive a valid counter-notification, we send a copy to the person who sent the original notice. Under the DMCA, the material may be restored if that person does not tell us, within the period the law sets, that they have started a court action.
6. Pet photos taken by professional photographers
A situation we see in this niche: a customer orders a shirt using a lovely portrait of their dog taken by a professional pet photographer. The customer owns the dog, but the photographer usually owns the copyright in the photo. If you are a customer, check your photographer’s terms or ask them before sending us a professional portrait. If you are a photographer and believe your work was printed without permission, send a notice as described above; we will stop further printing from that file and delete it.
7. False or misleading notices
Under the DMCA, anyone who knowingly makes a material misrepresentation in a notice or counter-notification may be liable for damages, including costs and legal fees. Please make sure you own, or are authorised to act for the owner of, the work before sending a notice. If you are not sure whether a use infringes your rights, you may want to seek legal advice first.
8. Repeat infringement
We do not continue to accept orders from customers who repeatedly ask us to print material that infringes other people’s copyright. Where a customer’s requests are the subject of more than one valid notice, we may refuse future personalisation requests from them.
9. Guidance for customers: photos you can safely send
Most of our customers never think about copyright, and they should not have to. A quick checklist keeps your order simple:
- Safe: photos you took yourself of your own pet, on your phone or camera.
- Safe: photos a family member or friend took of your pet, when they are happy for you to use them.
- Ask first: professional portraits from a pet photographer or studio, unless your agreement with them allows printing on products.
- Not accepted: images found online, stock photos, watermarked images, drawings or paintings by other artists, and anything showing cartoon or film characters, team logos or brand marks.
If you are unsure about a photo, email it to us before ordering and ask. We would much rather answer a question than cancel an order after the fact.
10. Example: how a notice is resolved
Suppose a pet photographer finds one of their studio portraits of a spaniel printed on a sweatshirt worn in a social media post, and believes it came from Woof Tee. They email a notice with the six elements in section 3, including a link to the original portrait and a photo of the sweatshirt. We acknowledge the notice within 24 hours on business days, search our records for an order using that image, and, if we find one, stop any further printing from the file, delete the file and let the customer know. We then reply to the photographer to confirm what we did. If the customer believes they had permission, they can send a counter-notification as described in section 5.
11. What this page does not cover
This page is about copyright. Questions about an order, a return or a refund go through our usual support channels: see the Help Center, Returns & Exchanges or Contact Us. Questions about how we handle your personal information, including your pet photos, are answered in our Privacy Policy.
12. Fair use and good-faith questions
Not every similarity is infringement. Two people can photograph the same breed in the same pose, and many dog portraits share a look: a head tilt, a tongue out, a bandana. Before sending a notice, please consider whether the material on our site actually copies your specific work, rather than sharing a common subject or style. If you are unsure, you are welcome to email us an informal question first. We will look at it honestly and tell you what we find, without asking you to make a formal statement under penalty of perjury for a simple question.
13. Contact
Copyright notices and counter-notifications: support@wooftee.shop, with “Copyright notice” or “Counter-notification” in the subject. Postal address: Woof Tee, 2 Terrace Circle Apt 1E, Great Neck, NY 11021, US. We acknowledge every notice within 24 hours on business days.