This is the map of wooftee.shop: every collection, guide and policy in one place, with a short note on what you will find on each page and when it is useful. If you know what you are looking for, the full list of links is just below. If you are not sure where to start, the guide that follows walks through the store the way most customers use it — from choosing a design, to personalising it, to tracking a parcel and, if needed, sending something back.
\nThe store has three kinds of pages. Collections are where products live, grouped by pet and by garment. Help pages answer practical questions about ordering, personalising, sizing and delivery. Policies set out our commitments — shipping, returns, refunds, cancellations, privacy, payment, terms and intellectual property — in plain language with the exact numbers. Every page is linked from the footer at the bottom of every screen, and the main collections are also in the menu at the top.
\nThe heart of the store. Dog Apparel brings together every shirt, sweatshirt and hoodie built around a dog’s face and name. It has three sub-collections:
\nCat Apparel is our space for cat people, with designs built around cats from the start. It has two sub-collections: Cat Shirts for tees and long sleeves, and Cat Sweatshirts & Hoodies for warmer layers.
\nPet Lover Gifts collects everyday items, such as mugs, that carry a dog or cat portrait and name, for people who would rather have their pet on the desk than on their shirt.
\nThe Shop page lists everything in one place. It is the quickest way to browse if you want to see the whole range before narrowing down.
\nCollections that do not have products yet are kept out of the list above until their first products are published, so every collection link you see leads somewhere useful.
\n| If you want to… | \nGo to | \n
|---|---|
| Find a shirt with your dog on it | \nDog Shirts | \n
| Find something for a cat person | \nThe Cat Corner | \n
| Learn how to add a name and photo | \nFAQs or About Us | \n
| Choose a size | \nSize Guide | \n
| Work out if a gift will arrive in time | \nShipping & Delivery | \n
| Fix a typo in an order you just placed | \nCancel or Change an Order | \n
| Check where your parcel is | \nOrder Tracking | \n
| Send something back | \nReturns & Exchanges | \n
| Check on a refund | \nRefund Policy | \n
| Ask us anything | \nContact Us or Submit a Ticket | \n
| Topic | \nFact | \n
|---|---|
| Where we ship | \nUnited States, Canada, Australia and New Zealand; orders ship from the USA | \n
| Shipping cost | \nFree, no minimum | \n
| Processing | \n1–3 business days | \n
| Transit | \n7–14 business days | \n
| Changes and cancellations | \nWithin 24 hours of ordering | \n
| Returns | \n60 days from delivery, every item, free return label | \n
| Refunds | \nIssued within 7 days of the return reaching us | \n
| Store credit | \nNever expires | \n
| Support | \nEmail only, reply within 24 hours on business days | \n
| Pet photos | \nDeleted 30 days after delivery | \n
On a computer, the menu at the top opens the Dogs and Cats collections and the Help pages; hover or click to see the sub-collections. On a phone, tap the menu icon at the top left. The search icon searches product names and descriptions. The footer on every page repeats the most useful links, grouped into Shop, Help and Company. If you use a keyboard to navigate, the Tab key moves through links in order and Enter opens them. If anything is hard to reach with a screen reader or keyboard, please tell us by email and we will help you and fix it.
\nRead About Us for how personalising works, then the Size Guide. Those two pages answer nine out of ten first-time questions. When you are ready, browse Dog Apparel or the Cat Corner.
\nStart with Shipping & Delivery and count back 17 business days from the date you need. Then check the gift questions in the FAQs, especially how to get a photo without spoiling the surprise.
\nOpen your confirmation email and read your order notes. If anything is wrong, go straight to Cancel or Change an Order: you have 24 hours. Otherwise, bookmark Order Tracking.
\nGo to Returns & Exchanges for the steps, then the Refund Policy for how and when you are paid back. If you would rather talk it through, submit a ticket.
\nSee the Intellectual Property Policy and the DMCA page for how to reach us and what we do next.
\nTwo-pet designs work for any combination. Look in Dog Shirts and Cat Shirts for designs made for two pets, and in the order notes say which name goes with which photo and on which side.
\nHead to Pet Lover Gifts for mugs and other everyday items with a pet’s face and name. They ship free on the same timeline and come with the same 60-day returns.
\nOur Privacy Policy has a whole section on pet photos: used only to print your order, never posted without asking, and deleted 30 days after delivery.
\nRead About Us for what we do and what we deliberately do not do — no invented reviews, no countdown timers, no characters or logos — and compare our commitments on returns and refunds with anyone else’s.
\nThe Cart, Checkout and My Account pages are working pages rather than reading pages. You do not need an account to order; if you create one, My Account shows your past orders and saved addresses. These pages are not listed in search engines because they are personal to you.
\nThis page is updated automatically as collections and pages are added. A machine-readable XML sitemap for search engines is available at /wp-sitemap.xml. If you find a broken link or a page you cannot reach, please tell us at support@wooftee.shop. Woof Tee, 2 Terrace Circle Apt 1E, Great Neck, NY 11021, US.
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